Privacy Policy

Overview and Summary

Your privacy is important to us. At Exterior Technologies Group (“ETG”), we are committed to respecting your privacy and upholding the trust of the public, our employees, and our clients when handling personal information. This privacy policy helps explain our commitment to transparency and accountability regarding the collection, use and disclosure of personal information on ETG’s website and operations. We encourage you to read this privacy policy so that you can understand how we collect, use, share and protect your personal information and how you can manage your information in a way that best suits you.

Scope

Personal Information will be collected, used, or shared in accordance with Privacy laws. ETG is required to act in accordance with Privacy Laws and this Privacy Policy. We ensure that each of our Partners are also committed to protecting your Personal Information, acting in accordance with Privacy Laws and either this Privacy Policy or their own, where applicable.

By using ETG’s website, you are consenting to the contents of this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue your use of our website. You can also contact us if you have any questions or concerns by reaching out to us at info@etgcc.com or by telephone at 1 (844) 240-0452.

What information do we collect?

We collect and process certain information about you when you access and/or use our website.

This information includes:

  • Your name, email, telephone number, and any other personal information you provide to us when inquiring on or placing an order with ETG;
  • Information that may be automatically collected when interacting with our website(s), such as IP address, browser version, operating system information, time and duration of use, and information about the content and webpages you view;

How we use your information

We use your information to ensure you are getting the products and services you require. This includes:

  • Using your information to ensure we have a means to contact you;
  • Where applicable, using your address to ensure materials are delivered to the appropriate location;
  • We may use your information to provide you with updates and insights on new products or services that ETG is offering clients;
  • We may use your information to enhance our products and services

At ETG, we value your privacy. We do not sell your Personal Information to any third parties.

How we share your information

To the extent it is consistent with Privacy Laws, we may share your information in the following circumstances:

  • With our Partners;
  • With affiliated and third-party services providers, such as companies that assist us with technical support, data hosting, and other services
  • Where required by law or as required to protect ETG or our customers. For example, we may disclose your personal information if ETG receives a valid legal request for cooperation by a government entity or law enforcement agency; to prevent fraud; and to protect the rights, property, or safety of our employees, business partners and other customers.

How do we protect your information?

ETG takes appropriate steps to ensure your personal information is kept confidential and safe. We have implemented appropriate technical, physical and organizational security measures to protect your Personal Information from unauthorized use, sharing, access, loss, and theft. We ensure that our employees understand the importance of your Personal Information and abide by Privacy Laws when using your information. We review our practices and procedures to ensure they align with industry standards.

Links to other Partner websites and Third Parties

ETG’s website and services may contain links or direct you to other websites, services and third parties that may also link to ETG’s website. ETG does not have control over the content of these third parties or the content of their privacy policies. While we try to partner with companies that act ethically, we are not responsible for the practices or actions of third parties that operate these websites and services. If you are providing our Partners or third parties with Personal Information, you should review their privacy policy for insight into how they handle your information.

Cookies and Similar technologies

Cookies contain data collected from websites that you visit and are stored in the form of a small text file in your browser. Cookies and similar technologies like pixels, beacons, and web analytic services, provide us with information about your activity on our website and third-party sites and apps. Cookies save your preferences for a specific website and make browsing online easier. They can also show you relevant ETG ads on third-party websites. These technologies collect information about how you use our website, like your browsing activity and which pages you visit, information about your interests and preferences, location, and technical information about the device, operating system, and web browser you use.

What are your privacy rights?

You have the right to update or correct Personal Information that we hold about you if it is inaccurate, incomplete or outdated. We take reasonable steps to ensure the information kept in our records is accurate and up to date. However, we also rely on you to tell us when your information changes to ensure that we can continue offering you the highest quality service.

You also have a right to access the Personal Information we hold about you. If you wish to access your information, please contact us at info@etgcc.com or by telephone at 1 (844) 240-0452. You will need to submit your request in writing and give us enough detail to understand the information you want to access. We will need to verify your identity before we take any steps to retrieve your information.

You also have a right to withdraw consent. You can withdraw your consent to our collection, use and sharing of information at any time by giving us reasonable notice, subject to legal, business, or contract requirements. There are situations where you cannot withdraw your consent, such as circumstances where the information was collected, used or shared:

  • As permitted or required by law;
  • Required to ensure we have correct and up-to-date information about you to fulfill an order; or
  • As necessary to manage our business and risks, and to comply with applicable laws and regulations.

Changes to our Privacy Policy

ETG reserves the right to amend this Privacy Policy from time to time without notice. We encourage you to review this Privacy Policy regularly. Privacy Laws continue to evolve and ETG will strive to ensure that this Privacy Policy and ETG’s practices maintain compliance.

Definitions

“Personal Information” means information about an identifiable individual, such as contact information, financial information, addresses and signatures. This can also include information collected through our website, such as your phone or computer model, browser type and IP Address.

“Privacy Laws” means all applicable laws & regulations that apply to ETG with respect to the handling of Personal Information.

“ETG” means Exterior Technologies Group

“Partners” means corporate entities that ETG engages with to provide you with the products and solutions that your projects require."